Banfield Pet Hospital

Banfield Pet Hospital is a small-animal veterinary clinic in Medina, Ohio, located at 5011 Grande Blvd Bldg A, Medina, OH 44256. It treats dogs and cats. Google reviews reflect a mix of experiences, including reports of same-day availability and concerns about scheduling and cost transparency.

Services

•Veterinary care for dogs and cats
•Same-day appointments mentioned in reviews
•Vaccinations (shots) mentioned in reviews
•Nail trimming mentioned in reviews
•Illness visits with prescriptions provided (reported in reviews)
•Preventative care guidance (ear-cleaning advice mentioned in reviews)
•Wellness plan mentioned in reviews

Pricing

No published pricing information is available, and reviews describe prices as above average with concerns about upselling and inconsistent quotes.

People

No individual veterinarians or staff members are named in the available reviews.

Reviews

Banfield Pet Hospital in Medina has a 4.4/5 rating on Google from 255 reviews. Recent comments include positive notes about kind, welcoming staff, knowledgeable care, and being able to fit a dog in for a same-day appointment, as well as negative reports involving an appointment canceled due to overbooking, dissatisfaction with a wellness plan, and concerns about pricing, upselling, and inconsistent treatment quotes.

Pricing at Banfield Pet Hospital

Last updated 31 Jul 2026

Other Services

Banfield Shop shipping - 2 business days

US$15.95

Banfield Shop shipping - 3 business days

US$12.95

Banfield Shop shipping - AutoShip single doses Standard (5-7 business days)

US$1.95

Banfield Shop shipping - Ground (3-5 business days) for orders $49 and up

US$6.95

Banfield Shop shipping - Ground (3-5 business days) for orders under $49

US$8.95

Banfield Shop shipping - Next Business Day PM

US$19.95

Banfield Shop shipping - Refrigerated shipments Next Business Day PM

US$19.95

Banfield Shop shipping - Standard (5-7 business days) for orders $49 and up

US$0.00

Banfield Shop shipping - Standard (5-7 business days) for orders under $49

US$6.95

Banfield Shop shipping - USPS Priority (Alaska and Hawaii only) for orders $49 and up

US$4.00

Banfield Shop shipping - USPS Priority (Alaska and Hawaii only) for orders under $49

US$8.79

Optimum Wellness Plans perk - waived emergency or specialty care exam fee (value up to $300) at participating BluePearl or VCA hospitals

US$300.00

CMA-format price list

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 255 we track in total. Recent reviews may not be representative of overall sentiment.

Tasha Baker

3 months ago

If I could give this place 0 starts I would. I never do reviews EVER and my cat isnt doing well so I scheduled an appt with them at 11am and then they called to tell me that they can't see Toby because they overbooked. I understand things happen but this is not an innocent cats fault... So honestly I wouldn't recommend taking your babies here. They can't even fix their own mistakes

Karen

My dog got a shot and her nails clipped. I feel like I am up sale'd at every. single. visit. The prices are already high for any service except nail clipping. The staff is great tho.

Angel Van Meter

Bethany

Banfield Pet Hospital in Medina was absolutely wonderful with my dog, Tater Tot. As luck would have it, illnesses always seem to pop up on the weekends, so I was incredibly grateful they were open and able to fit him in for a same-day appointment. The entire staff and veterinarian were so kind, welcoming, and knowledgeable. They provided us with a prescription and gave me great advice on preventative ear cleaning moving forward. I’m so thankful to the team for getting my little guy on the road to recovery!

John McGee

4 months ago

I totally regret signing up for their wellness plan. Misinformation is constant. Their quotes for treatment are inconsistent and higher than anyone else I found in town. None of their explanations hold up under even the slightest questioning. Now I’m locked in a contract for another six months and can’t get out.